Refund and Returns Policy

Refund and Returns Policy

Thank you for choosing [shoprupees.online] for your men’s shirt and T-shirt needs. We strive to provide you with the highest quality products and customer satisfaction.

Returns and Exchanges

We understand that sometimes things don’t work out as planned. If you’re not completely satisfied with your purchase, you may return or exchange it within [30] days of receipt.  

Eligibility for Returns and Exchanges

  • Unworn and Unwashed: The item must be unworn, unwashed, and in its original condition.
  • Original Tags: All original tags and labels must be attached.
  • No Damages or Stains: The item should be free from any damages or stains.

Return Process

  1. Contact Us: Please contact our customer support team at [returnandrefunds@shoprupees.online] or [8000121214687] to initiate a return or exchange. Provide your order number and reason for return.
  2. Shipping: You will be responsible for the shipping costs associated with returning the item. We recommend using a trackable shipping method to ensure safe delivery.  
  3. Refund or Exchange: Once we receive the returned item and verify its condition, we will process your refund or exchange as requested. Refunds will be issued to the original payment method.  

Exceptions

  • Sale Items: Sale items are typically final sale and cannot be returned or exchanged.
  • Custom Orders: Custom orders are not eligible for returns or exchanges.

Damaged or Defective Items

If you receive a damaged or defective item, please notify us within [30] days of receipt. We will provide instructions for returning the item and will process a replacement or refund.

Additional Notes

  • Shipping Errors: If we ship you the wrong item, we will cover the return shipping costs and send you the correct item.
  • Lost Packages: We are not responsible for lost packages during shipping. Please contact your shipping carrier for assistance.

Contact Information

For any questions or concerns regarding our refund and returns policy, please contact us at:

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